• Are Your Meats And Poultry Halal?
Yes, all of our meats are halal. You can see our Halal certification.
At Reading Halal, we pride ourselves on serving the finest Zabihah halal meat that has been professionally processed through religious rites. We only get our proteins from responsible and sustainable producers.
• Is Your Meat Organic?
Our animals are raised in a free environment without the use of antibiotics, chemicals or hormones. We also offer a 100% guarantee that the grains used in the feed are completely organic. Please visit our website (new.readinghalal.com) for more information.
• How Can I Be Sure My Meat Will Arrive Fresh?
We try our best to ensure that your goods arrive fresh as the butcher handles them. We use a specially designed temperature control box to ensure that meat and poultry products stay below the optimum temperature for up to 48 hours.
• How Long Does The Meat Stay Fresh In The Prepackaged Box?
Our packaging has been tested and shows that the items in the box will remain at the required temperature for up to 48 hours, although our delivery services will deliver them within 8 hours of ordering.
• Which Countries Do You Serve?
Reading Halal online business is mainly operated in Reading town. Anywhere in Reading town, we will deliver high-quality halal meat directly to your doorstep.
• How Much Is The Delivery Cost?
Our delivery service is completely free and directly to your door.
• How Quickly Will My Order Be Delivered?
Your order will be delivered same day between 5pm – 8pm if you order before 1pm.
• What Is The Date And Time Of Delivery?
We deliver the meat every day, and the cutting time is 1pm on the same day, and delivered between 5pm and 8pm. The meat is perfectly packaged and transported. All requests received after 1:00 pm will be sent the next day.
• Do I Have To Be At Home To Receive Delivery?
In almost all cases, the box was left at the front door of the residence. However, we recommend that you arrange home delivery to ensure that the meat stays fresh.
• What Are The Payment Methods Acceptable To You?
All UK login cards can be used for online payments.
• Is Payment Protected?
Shopping with us is completely safe. We will not save your bank card details on our website and the payment process is protected by your bank.
• Which Payment Methods Are Acceptable?
Reading Halal accepts the following payment methods: All major credit cards, Shop Pay, Google Pay, PayPal and Amazon Pay.
• When Do I Make Payment?
After placing the order through Reading Halal, you will receive an order confirmation email, which includes order details including the products you ordered, the delivery address, and the order amount. The fee will be collected from the payment method of your choice, once you place the order.
• When Is The Return Possible?
If you contact the Customer Support Team regarding a refund request, you will be notified by your Customer Service Representative, after the refund has been submitted.
• Can I Freeze Meat?
Yes! There are two options for fresh produce: 1.) Store it in the refrigerator and use it before the expiration date; or 2.) Store it in the refrigerator and use it within 3 months.
• Marinated items
Reading Halal prepares fresh marinated, ready to cook products. We recommend to leave our marinated products in the fridge for at least 2hrs before cooking.
Over the years, Reading Halal has established a strong business relationship with major halal Abattoirs in the UK.
• How to Order?
Our website is easy to use and optimized for mobile devices. You can order on our website. If you need help, please contact us (firstname.lastname@example.org, email@example.com)
• Refund Policy
We work tirelessly to ensure that you receive your order on time under the best conditions. If for any reason you are not satisfied with the product quality, please contact us immediately, we will do our best to help you. Contact us via email (firstname.lastname@example.org,email@example.com) with customer service
• Still Accept Orders During COVID-19?
Yes! We know that in times of crisis, many families have limited choices for halal meat. At Reading Halal, we will do our best to continue to provide services to you and your family.
• Where Are You Situated?
Reading Halal is located in Reading town.